Privacy Policy
Talking Flight Monitor, LLC
Last Updated: 01/20/2026
1. Introduction
Talking Flight Monitor, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.talkingflightmonitor.com (the “Website”) and use our software (the “Software”).
Please read this Privacy Policy carefully. By accessing or using our Website or Software, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not access or use our services.
2. Information We Collect
2.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Create an account (directly or via WordPress.com login)
- Purchase a subscription
- Contact our support team
- Submit information through our Website
If you choose to log in using WordPress.com, we receive your name and email address from WordPress.com to create or link your account. Your WordPress.com password is not shared with us.
This information may include:
| Category | Examples |
|---|---|
| Identity Data | Name, username |
| Contact Data | Email address |
| Account Data | Login credentials (password stored in encrypted form) |
| Transaction Data | Subscription type, purchase history, billing dates |
| Communication Data | Support tickets, correspondence with us |
2.2 Payment Information
When you make a purchase, payment information (such as credit card numbers or PayPal account details) is collected and processed directly by our third-party payment processors:
- Stripe (https://stripe.com/privacy)
- PayPal (https://www.paypal.com/us/legalhub/privacy-full)
- WooPay (https://automattic.com/privacy/)
We receive only limited information from these processors, such as the last four digits of your card number, card type, and confirmation of successful payment. We do not store complete payment card information on our servers.
2.3 Automatically Collected Information
When you visit our Website, we automatically collect certain information through Jetpack (provided by Automattic), including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
This information helps us understand how visitors use our Website and improve our services.
2.4 Email Interaction Data
When you receive emails from our mailing lists, we may collect information about your interaction with those emails, including:
- Whether you opened the email
- Links you clicked within the email
- IP address at the time of interaction
- Date and time of interaction
This information helps us understand engagement with our communications and improve our content.
2.5 Cookies
Our Website uses cookies for functionality and analytics, including:
- Session cookies: Maintain your login session
- Security cookies: Help protect your account
- Preference cookies: Remember your settings
- Analytics cookies: Help us understand Website usage (via Jetpack)
We do not use advertising cookies. You can configure your browser to refuse cookies, but this may limit your ability to use certain features of the Website.
2.6 Information We Do NOT Collect
Our Software does not collect telemetry data, usage analytics, crash reports, or any other information from your computer. The Software does not transmit data about your usage patterns or activities back to us.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process subscription payments and renewals
- Provide customer support
- Send important service notifications (subscription renewals, security alerts)
- Communicate product updates and changes to our services
- Send mailing list communications (product announcements, company news, promotions, and other updates)
- Comply with legal obligations
- Enforce our Terms of Service
- Protect against fraudulent or unauthorized transactions
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
4.1 Service Providers
We share information with third-party vendors who perform services on our behalf:
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Stripe | Payment processing | stripe.com/privacy |
| PayPal | Payment processing | paypal.com/legalhub/privacy-full |
| WooPay | Payment processing | automattic.com/privacy |
| SendLayer | Email delivery and mailing lists | sendlayer.com/privacy-policy |
| Jetpack | Website analytics | automattic.com/privacy |
| WordPress.com | Authentication (login) | automattic.com/privacy |
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal process, including:
- Court orders or subpoenas
- Government or regulatory requests
- To protect our legal rights or defend against legal claims
- To prevent fraud, security issues, or technical problems
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. After you cancel your subscription, we retain your account information indefinitely to facilitate potential resubscription and for our internal records, unless you request deletion.
Email interaction data (such as opens, clicks, and associated IP addresses) is retained in accordance with our email service provider’s data retention policies.
When you request deletion of your data, we will delete or anonymize your personal information within 30 days, except for information we are required to retain for legal, accounting, or regulatory purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data in transit (TLS/SSL)
- Secure password storage using industry-standard hashing
- Regular security assessments
- Limited employee access to personal data on a need-to-know basis
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights and Choices
7.1 Account Information
You may access, update, or correct your account information at any time by logging into your account on the Website.
7.2 Communication Preferences
Mailing Lists: When you create an account, you are automatically subscribed to our mailing list(s). You may unsubscribe or manage your mailing list preferences at any time by:
- Clicking the unsubscribe link included in each mailing list email
- Updating your preferences in your account settings on the Website
You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails. You cannot opt out of transactional emails related to your account (such as payment confirmations and subscription renewal notices).
7.3 Data Deletion
You may request deletion of your personal information by contacting us at info@talkingflightmonitor.com. When your account is deleted, you will be automatically unsubscribed from all mailing lists. Anonymized email interaction data (such as aggregate open and click statistics) may be retained for analytics purposes.
Please note that we may retain certain information as required by law or for legitimate business purposes.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
8.1 Right to Know
You have the right to request that we disclose:
- The categories of personal information we collected about you
- The categories of sources from which personal information was collected
- Our business or commercial purpose for collecting personal information
- The categories of third parties with whom we share personal information
- The specific pieces of personal information we collected about you
8.2 Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
8.3 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
8.4 Categories of Information Collected
In the past 12 months, we have collected the following categories of personal information:
| Category | Collected | Sold | Disclosed for Business Purpose |
|---|---|---|---|
| Identifiers (name, email) | Yes | No | Yes (payment processors, email service provider, authentication provider) |
| Commercial information (purchase history) | Yes | No | Yes (payment processors) |
| Internet activity (IP, browser) | Yes | No | Yes (email service provider, analytics provider) |
8.5 Exercising Your Rights
To exercise your California privacy rights, contact us at:
- Email: info@talkingflightmonitor.com
- Website: www.talkingflightmonitor.com/contact-us
We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf by providing written authorization.
We will respond to verified requests within 45 days. If we need additional time, we will notify you of the reason and extension period (up to an additional 45 days).
8.6 Do Not Sell My Personal Information
We do not sell personal information as defined under the CCPA. We have not sold personal information in the preceding 12 months.
9. International Users
Our services are operated from the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
By using our services, you consent to the transfer of your information to the United States. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy.
10. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@talkingflightmonitor.com.
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our Website with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
If we make material changes, we will notify you by email or through a notice on our Website prior to the changes becoming effective.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Talking Flight Monitor, LLC Email: info@talkingflightmonitor.com Website: www.talkingflightmonitor.com/contact-us
This Privacy Policy is effective as of the “Last Updated” date above.